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Room lighting & apps

“We can’t reach your lights”

Updated · 1 minute

Your story plays the same without the lights. To bring them back:

  1. Check the Hue Bridge is plugged in and its lights are on.
  2. Make sure your phone or computer is on the same home Wi-Fi.
  3. In Settings › Connected apps, choose Philips Hue and connect again.

If it says “That Hue sign-in didn’t match this one”, sign in to the Hue account that owns this bridge.

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