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Plans, billing & gifts

Redeem a gift card

Updated · 1 minute

Open the gift email and choose Redeem, or enter the code in Settings › Gift cards.

  • “We don’t recognize that gift code.” Check for a mix-up between O and 0, or I and 1, and that the whole code was copied.
  • “This gift has already been claimed.” Codes work once. If you didn’t claim it, ask the sender, who can see who it went to.
  • “This gift code has expired.” Ask the sender to get in touch through Get help.
  • “This gift was sent to a different email address.” Sign in with the address the gift was sent to.

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